Frequently Asked Questions
Everything you need to know about your KUURTH shopping experience.
How long will it take for my order to arrive?
Standard shipping typically takes 3-7 business days within the domestic region, while international orders may take 7-14 business days depending on customs processing.
What is your return and exchange policy?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Exchanges are free of charge, while returns for a refund may incur a small restocking fee.
How do I know which size to choose?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit or checking the 'Fit Note' section.
Are your materials sustainably sourced?
At KUURTH, we are committed to ethical fashion. We prioritize organic cotton, recycled polyester, and eco-friendly dyes in our collections to minimize our environmental footprint.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Afterpay.
How can I track my package?
Once your order ships, you will receive an email confirmation containing a tracking number and a link to monitor your delivery progress in real-time.